Implementation Success Manager, 2 Hour Learning (Remote) - $100,000/year USD

Transform education, not just troubleshoot problems.

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This isn't about technical support—it's about educational revolution. As an Implementation Success Manager at 2 Hour Learning (2HL), you'll be the catalyst for transformative change in schools. You'll guide educators through meaningful transitions, orchestrate seamless school launches, and ensure our promise of effective learning in just 2 hours daily becomes their reality.

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Our mission is bold: helping students master core academics in half the traditional time. Your role is pivotal—working directly with school teams to bring this innovative model to life. Beyond system configuration, you'll cultivate relationships, navigate challenges in real-time, and mentor teams toward breakthrough results.

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This role puts you at the forefront of educational innovation. You'll drive tangible student progress, empower educators, and turn partner schools into vocal champions of the 2HL methodology. If you're passionate about owning partnership journeys from inception to renewal and seeing your efforts translate directly into student achievement, we want to hear from you.

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What You Will Be Doing

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• Spearheading comprehensive school implementation projects—from technical setup and stakeholder alignment to ensuring day-one operational excellence
• Providing expert guidance to educators and administrators on implementing and maintaining the 2HL model with integrity
• Analyzing performance metrics and feedback to safeguard implementation quality and student engagement
• Orchestrating solutions across both technical hurdles and academic challenges to drive continuous improvement
• Cultivating enduring partnerships that generate renewals, referrals, and enthusiastic advocacy

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What You Won’t Be Doing

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• Functioning as a reactive support technician—this role demands proactive partnership
• Delivering one-size-fits-all training—you'll customize approaches based on each school's unique context
• Working exclusively remotely—regular on-site school visits are integral to your impact
• Following prescribed playbooks—you'll navigate ambiguity with ownership and initiative

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Implementation Success Manager Key Responsibilities

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Your mission is to ensure every partner school successfully adopts, maintains, and expands the 2HL model—delivering quantifiable academic improvements and fostering lasting advocacy for our approach.

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Basic Requirements

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• Minimum 3 years of experience in client-facing implementation, onboarding, or success management—preferably in SaaS, EdTech, or educational environments
• Demonstrated capacity to diagnose technical issues and remove operational roadblocks
• Practical experience with at least one educational platform (SIS, LMS, assessment tools), with aptitude for independently mastering new technologies
• Comprehensive knowledge of learning principles (mastery-based approaches, motivation theory, cognitive load management)
• Proven track record coaching adults and facilitating adoption of innovative practices
• Proficiency in data analysis and applying insights to improve outcomes
• Adept at managing complex, urgent projects with multiple stakeholders
• Willingness to travel up to 50% within the continental United States
• Authorization to work in the US without requiring visa sponsorship

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Nice-to-have Requirements

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• Previous experience implementing instructional frameworks within school environments
• Working knowledge of common educational technology platforms (SIS, LMS, assessment tools like NWEA or IXL)
• Professional background in education, instructional design, or school administration
• Proven ability to address resistance and align diverse stakeholder perspectives

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About 2 Hour Learning

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Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.

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With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter.

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They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.

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2 Hour Learning is reprogramming learning for the AI era.

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Here’s How They’re Fixing It.

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There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

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Working with us

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This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

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Crossover Job Code: LJ-5511-US-Washingt-Implementation4