Senior Solutions Engineer (Pre-Sales)

Location: Remote in San Francisco, CA

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Employees: 35 | Industry: Data, Machine Learning, AI | Reports To: Vice President, Engineering

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Responsibilities

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• Acting as a trusted advisor to prospective customers, design partners, and strategic accounts
• Leading technical discovery and architecture design sessions with prospects and customers
• Partnering with AEs from end-to-end, building relationships with key stakeholders 
• Building and delivering custom demos and proof-of-concepts (POCs) 
• Informing roadmap priorities with real-time feedback from customers and prospects 
• Championing superior CX through documentation, SDK ergonomics, and integration workflows
• Visiting prospects and customers in-person as needed to close deals and build relationships 

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Requirements

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• 5+ years of experience in pre-sales solutions engineering or a similar customer-facing role
• Experience with enterprise vector database or distributed database products
• Experience collaborating with AEs to scope, solution, and articulate the value of the product
• Understanding of machine learning and AI frameworks like PyTorch, TensorFlow
• Highly technical background with the ability to read and/or write code (Python and/or Rust)
• Cloud services experience with AWS and/or Azure, GCP 
• Hands-on experience with Kubernetes and CI/CD pipelines 

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Compensation

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• $180K - $250K + Quarterly Variable Bonus/Commission + Equity