Vecta - Solutions Engineer

Pay

£50,000.00 - £60,000.00 per year, plus equity

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Location

Remote

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APPLY HERE

http://vecta.co/apply?JOB_TYPE=solutions

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Solutions Engineer (AI PropTech) - First Hire in a Brand-New Team

Want a front-of-house role where you’re the person customers trust from day one? This is a Solutions Engineer position where you’ll spend around 30% of your time speaking directly to customers - onboarding them, understanding how their business works, training their teams - and 70% configuring, setting up and customising automations, workflows and integrations so they get value fast. You’re not building the product - you’re making sure customers can actually use it in the real world.

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This start-up is redefining property operations using AI - automating workflows, upgrading tenant conversations, and giving landlords, agents and co-living operators real leverage instead of more admin. We’re looking for someone who blends technical understanding with customer empathy and a bias for action - not someone who just follows implementation scripts. You’ll translate what customers need into working setups, smooth onboarding and long-term adoption.

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What you’ll be doing

• Own onboarding for enterprise clients - from signed contract to their first “this actually works” moment.
• Build and debug integrations: REST APIs, CSV imports, webhooks, Zapier/Make/Airtable workflows.
• Use SQL to analyse customer data, map tenant flows and identify conversion issues.
• Tune and troubleshoot AI workflows to make sure automations deliver actual outcomes.
• Work with engineering and product to unblock customers and roll out new features.
• Support presales when technical questions make or break a deal.

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Who you are

• You’ve built or hacked together technical solutions - with code, no-code or anything in between.
• Comfortable using SQL and understanding how data moves through systems.
• Can read API docs and set up integrations independently.
• Some coding knowledge (JavaScript or Python) - not a full-time engineer, but you can make things work.
• Great at explaining technical concepts clearly to customers.
• Thrive in a fast-moving startup with ambiguity and high ownership.
• Care about AI and automation being useful in the real world, not just theoretical.

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Why this is exciting

• £50k – £60k base salary + equity.
• First hire in a new customer solutions function - you help define how it runs.
• Work directly with founders and engineers building applied AI systems.
• Remote-first team with quarterly London meetups.
• Culture of trust, speed and celebrating wins (even the scrappy ones).

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If you like solving problems, building scrappy solutions and delivering real value to customers, this could be the perfect role.