← all leaders

Mehrzad Kootar

Director Presales Architects & Demo Engineering at Zendesk

Tampa
United States of America

About

With 16 enriching years in the arena of customer experience, my journey has taken me across continents, industries, and roles, but my core mission has always been the same - to shape enriching customer journeys and drive growth. Presently, I'm lending my expertise to Zendesk, leading a global technical team while we collectively develop innovative proof of concepts and solution designs. My forte lies in the convergence of my technical knowledge and business acumen, having deep understanding of CX platforms including Zendesk, Oracle Service Cloud, Salesforce Service Cloud, ServiceNow, and Freshworks. My data-driven approach has been instrumental in achieving numerous technical wins in the sales cycle. But, what truly fuels my success, is my passion for fostering a culture of learning and growth in my teams.

Open to talk about

Executive Comp (negotiating effectively for executive roles, market benchmarks for cash, equity)

Hiring Practices (hiring, talent acquisition, and strategy for building teams)

PreSales Management (strategics, tactics, tips)

PreSales Process (process, methodologies, playbooks)

Product Feedback Loop

Technology Stack (PreSales tools, recommended providers)

Seniority Level

Leader (manage managers)

Size of the Team Managed

25

Size of total PreSales Org

200

Company Size

Meet other leaders

Meet Other Program Managers