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Peter Polizzi, VP, Worldwide Technical Field Operations and Erik Papir, AVP Americas Solution Engineering at Hashicorp are redefining how aligning functions under one roof can result in a better customer experience. In this keynote address, they will be walking us through how:
- Aligned functions under a single leader will align the internal organization to focus on the customer experience
- What shared KPIs exist to help drive progress?
- How this method of organizing improves upsell / expansion / net retention / revenue
Join a trailblazing conversation to help your teams grow!
Hosts:
Peter Polizzi, VP, Worldwide Technical Field Operations, HashiCorp
Erik Papir, Area Vice President - Americas Solutions Engineering, HashiCorp
