The Critical Role that PreSales Professionals Play in Customer Experience

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In their Future of Customer Experience report, PwC surveyed 15,000 customers and found that 73% consider experience an important factor in their purchasing decisions, behind price and product quality.

This presents an opportunity for pre-sales professionals. Providing outstanding customer experience gives you an edge, helping you reach your KPIs and helping your organization win and retain business.

In this webinar, Aditya, the Global Pre-Sales Leader at RFPIO, will discuss tangible ways pre-sales teams can improve the customer experience by enhancing internal processes and workflows. You'll walk away with strategies for:

- Ensuring customer commitments made during the pre-sales cycle are fulfilled

- Enhancing internal collaboration and communication

- Earning customers' trust—and business

Thank you to our event sponsor, RFPIO (rfpio.com).About RFPIO (rfpio.com):RFPIO’s cloud-based software is the leading response management platform, helping companies streamline their business proposal efforts, provide high quality responses and create additional revenue opportunities.

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Sorry, this content is available for Leadership Collective Members only!

The Leadership collective is a group designed for PreSales leaders in a management capacity (Manager+ title) who are looking to network, grow professionally, and actively participate.

Join Leadership CollectiveAlready a member? Login →