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The Convergence of Presales and Post-Sales: A New Career Path with Shamil Turner

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Presales teams are being asked more and more to do post-sales work. This isn't a fad or something we're doing in the short term. This is a significant change for the broader profession of presales and solutions consulting. What was once occasional support for implementations or customer renewals is now becoming formal job responsibilities for solutions consultants across the industry.

In this episode, Jack Cochran sits down with Shamil Turner, Global Technical Solutions Leader at Figma and Presales Collective advisory board member, to explore why this shift is happening and what it means for the future of presales.

Shamil brings a unique perspective to this conversation: he was the first SE hired at Figma, built their entire solutions engineering organization from the ground up, and has now transitioned into a post-sales technical leadership role. Together they discuss the strengths that SEs bring to the table that has a profound impact on a company-customer relationships AFTER the sale has happened, and how this plays out in a new role that has been emerging over the past year, the Forward Deployed Engineer.

Whether you're a leader making organizational decisions or an IC just getting started, this conversation will help you understand how the world of solutions is evolving.

Thank you to Saleo for sponsoring this episode!

Follow Us Links and Resources Mentioned Key Topics Covered
  1. The Growing Trend of Presales Teams Doing Post-Sales Work

  2. Historical Context: How SEs Have Always Supported Post-Sales

  3. Forward Deployed Engineer Roles in Consumption-Based Models

  4. Why Presales Skills Are Valuable for Customer Onboarding

  5. Shamil's Journey from First SE at Figma to Global Technical Solutions Leader

  6. The Convergence of Pre and Post-Sales Functions

  7. Career Implications for Presales Professionals at All Levels

  8. What This Means for the Future of Solutions Organizations

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