Peter Doro, Principal Sales Engineer at Attentive and Denver Regional Community Leader for PreSales Collective, introduces the concept of "value listening" in this episode of the Presales Podcast with hosts Avery Cochran and Matthew James.
Value listening is a framework that shifts solutions professionals from being product experts to masters of technology application. In a world where AI and easy access to information have commoditized product knowledge, Peter argues that the new differentiator is understanding how technology is applied in specific customer scenarios and making customers feel seen rather than simply showing them features.
Follow UsConnect with Avery Cochran: https://www.linkedin.com/in/avery-cochran/
Connect with Matthew James: https://www.linkedin.com/in/matthewyoungjames/
Connect with Peter Doro: https://www.linkedin.com/in/peter-j-doro/
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Selling Through Curiosity: https://www.sellingthroughcuriosity.com
Samsara (Episode Sponsor): https://www.samsara.com/company/careers
The Shift from Product Expert to Application Expert
Value Listening Definition and Origins from "Selling Through Curiosity"
Subtractive vs. Additive Sales Techniques
Making Customers Feel Seen vs. Showing Product Features
Hypothesis-Driven Discovery and Showing Less
Leading with Humility and Curiosity in Unfamiliar Territory
The Art of the Second Question
Repeating Back and Simplifying Customer Context
Doing Pre-Call Research to Show Up Informed
Knowledge is Additive, Wisdom is Subtractive





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